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Shipping And Return Policy |
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Shipping Policy |
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We try to ship our products the orders as soon as possible. Most of the orders are shipped within 24 to 48 hours of receiving the order.
In case of any delay, customer will be contacted by intimating the same. All our orders are shipped within 7 working days. In case we cannot fulfil your order within 7 working days, a complete refund will given to the buyer.
Customer will be provided tracking details via email. |
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Returns Policy |
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If the product is defective, please contact our customer care via email or telephone immediately.
To return the product, contact our customer service and file RMA claim. An RMA number will be issued to customer. All returns must be sent after getting your RMA number. We are not responsible for returns sent without RMA number.
We will repair / replace the defective products which are covered under warranty. All such replacements / repairs are done as per manufacturer Terms and conditions.
All returns must be sent to us in original packaging with all accessories and documentation. Any products received without the same may not be replaced / repaired by the manufacturer.
In case we or manufacturer cannot repair / replace the product, we will contact the customer and provide the option of replacing the defective product with different item or equivalent product or we will issue mutually agreeable refund.
Customer can also return any unused and unopened product within 7 days of the receipt of the same. A refund will be issued for the same after deducting 15% restocking fee. Any used, opened product will not be taken back.
All returns must be sent to the following address. |
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| Purnam Technologies, |
Shop No. 2, Prarthana CHS LTD,
Malharrao Kulkarni Marg,
Opposite Don Bosco School,
Behind Link View hotel,
Borivali(W), Mumbai - 400091. |
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